General Terms and Conditions (GTC)
Customer information

Effective: 01.02.2024.

1. Provider Information:
Name: Edina Singer Sole Trader
Address: 1220 Wien, Lobaugasse 40 Haus 23
Email: e.singer@outlook.com
Phone: +43 68110194061
Company registration number: R145N125P
VAT ID: ATU80278227

2. Conclusion of Contract:
Orders are placed electronically. The contract is concluded upon confirmation of the order. The customer must verify their data before submitting the order.

3. Payment and Delivery:
Payment may be made by bank transfer, credit card, or other available methods. Delivery is within Austria to the address provided. Delivery time is usually 3–7 business days.

4. Right of Withdrawal:
Customers have the right to withdraw from the contract within 14 days of conclusion or receipt of goods. A clear declaration by email is sufficient. The customer bears the cost of return shipping. A refund will be issued upon receipt of the returned goods.

5. Complaints and Disputes:
Complaints can be submitted via the above contact details. In the case of legal disputes, the competent consumer court in Vienna shall have jurisdiction.

6. Data Protection:
Customer data is processed in accordance with data protection laws. A detailed privacy policy is available on the website.